PROFESSIONAL SUMMARY
I bring over twenty years of extensive experience as a project manager. I also serve as an IT communications specialist. My background is versatile and spans technical, business, manufacturing, and medical fields. I focus on areas such as Instructional Design, Organizational Change, Communications, Learning, Education & Training. I align IT success seamlessly through comprehensive understanding. I bridge the gap between business needs and technical capabilities. Additionally, I am dedicated to enhancing strategic communications to make sure the success of all project stakeholders, audiences, and affected parties. My proven record in various system projects demonstrates my emphasis on accuracy. It highlights my commitment to logic. I also promote growth and efficiency through positive teamwork. Together, we achieve success through collaboration.
Kristan M. Barnard’s 2026 Resume here!
WORK EXPERIENCE
Instructional Design, Learning Design Development Analyst and Communications Multimedia Specialist
January 2025-Current | Carle Health | Epic Revenue Cycle Training | Illinois
Led Revenue Cycle Trainer at Carle Health since January 2025, to enhance revenue cycle operations across the organization. Played a key role in supporting system upgrades through rigorous unit and integrated testing, ensuring seamless transitions and operational continuity. Focused on project management, successfully overseeing long-term training programs within dynamic environments, adapting to evolving needs and technologies.
May 2023 – April 2024 | Caterpillar Mossville, IL | Consultant | Illinois
Integrated Lean Six Sigma global training for the ‘Caterpillar’s Center of Excellence’. Analyzing business needs, performance goals, and audiences in Brazil, China, Germany, India, Mexico, and the United States. This training focused on identifying requirements and tailoring solutions. Collaborated globally to give appropriate training solutions, making sure of optimal performance and streamlined learning integration. I validated content to support design documents. This included story boards and simulated media across cloud-based systems. I assessed infrastructure to make sure optimal performance. I streamlined and personalized the Lean Six Sigma training. I implemented this within Microsoft Viva Learning in Teams. I optimized the flow from set-up to metadata tracking.
Information Technology and Communications Instructional Design Specialist | Illinois | November 2022 – May 2023 | Caterpillar Mapleton, IL | Consultant | (Moving from CO to IL)
Directed Mapleton Foundry communication instructional design strategies. I collaborated with diverse stakeholders to simplify technical concepts for non-technical audiences. I also worked on simplifying concepts for technical audiences. This included problem-solving in challenging environments. I managed impromptu tasks under tight deadlines. I produced clear, concise, and compelling learning materials. I ensured all technical writing aligned with standards. Thrived in analyzing, designing, implementing, and evaluating various internal communication strategies. Utilizing Office 360, Adobe Creative Suite, and internal software to enhance communication alignment.
Instructional Design, Multimedia Development & Learning Specialist | Colorado | March 2020 – September 2022 | Ball Aerospace Data Integration l Corporation Sustainability and Microsoft Cloud Clean Energy Initiatives | Consultant
Successfully Defined and meticulously documented technical learning objectives. Conducted an in-depth private research project. This project was in collaboration with Ball Aerospace Data Integration l Corporation Sustainability and Microsoft Cloud Clean Energy Initiatives. Skillfully created and designed multimedia materials, including courses, curriculum, and training manuals to improve learning outcomes. Developed impactful visual, audio, and interactive learning tools, and provided valuable support for global Learning Management Systems.
Systems Integration Instructional Design, Change Management and Learning Design Development Analyst | Colorado | July 2017 – August 2022 | Wells Fargo | Consultant
- Designed project management training programs for adult learners.
- Facilitated training sessions, workshops, and seminars on-site or remotely.
- Evaluated the effectiveness of training and implemented improvements as needed.
- Collaborated with latest project management rends, tools and best practices.
Procurement Instructional Design, Project Management, Organizational Change, Communications & Learning Specialist | Colorado | January 2016 – June 2017 | Agrium/Nutrien | Consultant
- Analyzed critical order information in SAP. I evaluated results to select the best solutions. This process highlights critical thinking skills.
- Identified issues and found more effective solutions for informed decisions.
- Communicated with internal and external customers, as well as vendors, to refine integration operations. Clear and concise communication is essential.
- Ensured teams involved in the project understood their roles and responsibilities. This understanding leads to better collaboration and to successful outcomes.
- Created complex flow diagrams of business processes to supply valuable skills as it assists in visualizing and understanding the workflow. These diagrams support testable deliverable documents and made the project standards were met.
Systems Integration Instructional Design, Instructional Design, Change Management and Learning Design Development Analyst | Illinois | January 2005 – December 2016 | State Farm | Consultant
- Managed financial, technical, and business integration change impact needs.
- Executed and supported schedules and communications aligned to vendors, stakeholders, strategic plans, and organizational change management.
- Participated in backlog financial grooming sessions.
- Participated in financial migration process reviews. These reviews assisted in efficiently collaborating with all resources.
- Documented sequential tasks and migration responsibilities.
- Coordinated with financial clients and QA engineers.
- Guaranteed user stories have correct and specific acceptance criteria used to produce detailed functional test plans.
- Maintained financial server environments for pilot migration.
Multimedia Design Systems Project Management | Illinois | February 2000 – December 2005 | Prairie Heart Institute | HSHS, Springfield, Illinois
- Met with medical physicians, staff, directors, business analysts, marketing specialists, and other professionals. We set the project scope. We brainstormed ideas for Continuing Medical Education.
- Became familiar with the goal of the project and researched as needed to understand the assignment.
- Produced mock-ups and storyboards to give a rough idea about the finished working design.
- Utilized animation software, design tools, and audio recording equipment to produce audio recordings and visual imagery.
- Requested feedback from stakeholders after completing the first design.
- Revised the work based on input and feedback. Provided regular progress updates for the design team. Stayed up to date on the latest design trends and advancements in media techniques.
SKILLS, CERTS, & AREAS OF ABILITY
Instructional Design. Project Management. Systems Data Centers. Scheduling. Cost Control. Risk Management. Leadership. Organization. Communications. Methodologies. Project Management Professional (PMP). Scrum Master. IT Asset Management (ITAM). Meta Data Access Repository Systems (MARS). Dimension Data. AGILE. Waterfall. JIRA. Confluence. Service Now Instructional Design. Instructional Design and Technology (Master of Science). I.D. Models Organizational Development. Awareness, Desire, Knowledge, Ability & Reinforcement (aka ADKAR model) Communications. Clear, Concise & Cohesive. Strategic Planning. Collaboration. Efficient & Effective. Comprehension Driven. Microsoft SharePoint & SharePoint Designer. WordPress Learning, Education, & Training. Audience. Subject. Timing. Platform. Delivery. Results. Consistent. Audible. Visual. Writing. Verbal. All Trivantis eLearning Software Solutions. Blackboard – Teaching & Learning Additional Software Skills. All Microsoft Product Applications. All Adobe Product Applications. All Atlassian Product Applications.
AGILE White Paper | Private
Web Design | Graphic Design | Photography | Marketing | Upon Request